News and Releases Notes

Featuring our Release Notes and other important news about the Helpdesk Button product and Tier2Technologies.

November 2021 Update: Diagnostic Report on Demand and RMM Triggers

Announcement 45 views 0 comments 0 points Started by ecopeland November 2021
How we protect your account from bad guys, Russians, and robots

Announcement 178 views 0 comments 0 points Started by cwheeler February 2020
July 2022 Webinars: PitchIT Live and D&D with OITVOIP!

37 views 0 comments 0 points Started by ecopeland July 2022
2022-03-01 Tier2Tuesday: Partner Success Panel

31 views 0 comments 0 points Started by ecopeland March 2022
2021 Year in Review

29 views 0 comments 0 points Started by ecopeland December 2021
Scan all endpoints for Log4j with 1-Click

37 views 0 comments 0 points Started by ecopeland December 2021
Early Autumn 2021 Update: Halo Integration, 1.1.x.23 in General Availability, Syncro API update

40 views 0 comments 0 points Started by ecopeland October 2021
Summer 2021 Update: autoadd Assets, QOL Updates, GDPR, TopDesk Integration

43 views 0 comments 0 points Started by ecopeland August 2021
May 2021 Update: New Report, featuring summary and new reports, like CyberDrain warranty lookups

45 views 0 comments 0 points Started by ecopeland May 2021
The Customer Satisfaction Project

28 views 0 comments 0 points Started by ecopeland March 2021
Now Introducing Tier2AI! Also inside: Pin to taskbar and Autotask Toast Notifications

39 views 0 comments 0 points Started by ecopeland March 2021
December 2020 Update: Toast Notifications on Ticket Status Change, Cognito Forms, Free Service

41 views 0 comments 0 points Started by ecopeland December 2020
2020-10-20 Update | Submitting Tickets is Even Easier: LDAP/AD Integration now available!

28 views 0 comments 0 points Started by ecopeland October 2020
2020-10-07 Update: Now Available through Pax8!

31 views 0 comments 0 points Started by ecopeland October 2020
2020-07-30 Update: Enhance your workflow with custom Automations and Tier2Forms

180 views 0 comments 0 points Started by ecopeland July 2020
Thank you for all you're doing for our communities! (Personal Note and Small Update)

157 views 0 comments 0 points Started by ecopeland March 2020
🏁 Final updates before release. Our biggest update yet!

134 views 0 comments 0 points Started by ecopeland February 2020
Release Date and Major Updates to close out 2019

55 views 0 comments 0 points Started by ecopeland December 2019
v0.5.x.2 now live!

46 views 0 comments 0 points Started by ecopeland December 2019
2019-11-07 Update: Closed Beta timeline news, ServiceNow and Kaseya BMS, and more!

95 views 0 comments 0 points Started by ecopeland November 2019
Goodbye, SMS Authentication; Hello Multi-accounts + 2FA!

56 views 0 comments 0 points Started by ecopeland October 2019
October 2019 Updates

54 views 0 comments 0 points Started by ecopeland October 2019
Taking A Proactive Approach To Security

143 views 0 comments 0 points Started by cwheeler September 2019
Early September 2019 Updates

71 views 0 comments 0 points Started by ecopeland September 2019
Customer-Owned S3 Buckets, Regulatory Compliance (HIPAA), and Open Source Software

423 views 0 comments 0 points Started by cwheeler August 2019
Helpdesk Buttons Release 0.3.28 | Features, Bug Fixes, and Updates

71 views 0 comments 0 points Started by ecopeland August 2019
8/14 features and bug fixes

45 views 0 comments 0 points Started by ecopeland August 2019
2019-08-07 Update

114 views 0 comments 0 points Started by cwheeler August 2019
2019-07-30 Quick Morning Update

36 views 0 comments 0 points Started by admin July 2019
Launch?

49 views 0 comments 0 points Started by admin July 2019