News and Releases Notes

Featuring our Release Notes and other important news about the Helpdesk Button product and Tier2Technologies.

November 2021 Update: Diagnostic Report on Demand and RMM Triggers

Announcement 23 views 0 comments 0 points Started by ecopeland November 2021
How we protect your account from bad guys, Russians, and robots

Announcement 159 views 0 comments 0 points Most recent by cwheeler February 2020
2022-03-01 Tier2Tuesday: Partner Success Panel

8 views 0 comments 0 points Started by ecopeland March 9
2021 Year in Review

9 views 0 comments 0 points Started by ecopeland December 2021
Scan all endpoints for Log4j with 1-Click

24 views 0 comments 0 points Started by ecopeland December 2021
Early Autumn 2021 Update: Halo Integration, 1.1.x.23 in General Availability, Syncro API update

27 views 0 comments 0 points Started by ecopeland October 2021
Summer 2021 Update: autoadd Assets, QOL Updates, GDPR, TopDesk Integration

16 views 0 comments 0 points Most recent by ecopeland August 2021
May 2021 Update: New Report, featuring summary and new reports, like CyberDrain warranty lookups

31 views 0 comments 0 points Most recent by ecopeland May 2021
The Customer Satisfaction Project

21 views 0 comments 0 points Most recent by ecopeland March 2021
Now Introducing Tier2AI! Also inside: Pin to taskbar and Autotask Toast Notifications

11 views 0 comments 0 points Most recent by ecopeland March 2021
December 2020 Update: Toast Notifications on Ticket Status Change, Cognito Forms, Free Service

32 views 0 comments 0 points Most recent by ecopeland December 2020
2020-10-20 Update | Submitting Tickets is Even Easier: LDAP/AD Integration now available!

23 views 0 comments 0 points Most recent by ecopeland October 2020
2020-10-07 Update: Now Available through Pax8!

14 views 0 comments 0 points Most recent by ecopeland October 2020
2020-07-30 Update: Enhance your workflow with custom Automations and Tier2Forms

156 views 0 comments 0 points Most recent by ecopeland July 2020
Thank you for all you're doing for our communities! (Personal Note and Small Update)

122 views 0 comments 0 points Most recent by ecopeland March 2020
🏁 Final updates before release. Our biggest update yet!

119 views 0 comments 0 points Most recent by ecopeland February 2020
Release Date and Major Updates to close out 2019

44 views 0 comments 0 points Most recent by ecopeland December 2019
v0.5.x.2 now live!

34 views 0 comments 0 points Most recent by ecopeland December 2019
2019-11-07 Update: Closed Beta timeline news, ServiceNow and Kaseya BMS, and more!

86 views 0 comments 0 points Most recent by ecopeland November 2019
Goodbye, SMS Authentication; Hello Multi-accounts + 2FA!

46 views 0 comments 0 points Most recent by ecopeland October 2019
October 2019 Updates

42 views 0 comments 0 points Most recent by ecopeland October 2019
Taking A Proactive Approach To Security

131 views 0 comments 0 points Most recent by cwheeler September 2019
Early September 2019 Updates

59 views 0 comments 0 points Most recent by ecopeland September 2019
Customer-Owned S3 Buckets, Regulatory Compliance (HIPAA), and Open Source Software

369 views 0 comments 0 points Most recent by cwheeler August 2019
Helpdesk Buttons Release 0.3.28 | Features, Bug Fixes, and Updates

59 views 0 comments 0 points Most recent by ecopeland August 2019
8/14 features and bug fixes

29 views 0 comments 0 points Most recent by ecopeland August 2019
2019-08-07 Update

106 views 0 comments 0 points Most recent by cwheeler August 2019
2019-07-30 Quick Morning Update

30 views 0 comments 0 points Most recent by admin July 2019
Launch?

42 views 0 comments 0 points Most recent by admin July 2019