Feature Requests / Issues
Hey there. I checked the system out a bit and it is pretty cool. I do have a few requests and issues:
1) The remote connection tool is not something I want built in to this product. Especially with MFA not a login option for your site. Possible to leave that portion out?
2) Any way to control the colors of the GUI? I saw that you can manage the logo and icons, but colors are just as essential.
3) Since logos & scripts are pushed in the install, how do we update a script? Is this just for the initial install that you are targeting those scripts?
4) The playback is a little wonky on multiple monitors. Zooming is weird and doesn't fix the screen correctly.
5) Very little of the data was in my ticket. It took about 5 minutes before the video was available to me.
6) We use Syncro. It would be nice to have a syncro integration (I know, this one is selfish ;) lol)
7) I think the pricing is "OK", but not great. It would be interesting to see how many users actually use the button and also see how well it "sticks" for more than a few months. The cost of .20 would be better at .10 but that all depends on the end user adoption. I would have to add yet another cost if they use it 2-3 a month. especially at a large install. (Plus this is on top of the button itself).
8) During the install, it allows the user to select how they can trigger the app. It is limited to the F keys. I would be MUCH better to allow ME to select the key combo that I want and not even give the user the option. i.e. I could set CTRL + ALT + H and then just explain to users how to use it. Also, if I choose a key combo and then add a button, does the key combo AND the button both work?
That is about it for right now.